-Step 1: Identify Drop offs
In order to solve problems, we need to track them. Therefore, ensuring adequate tracking utilising state-of-the-art tooling (in compliance with GDPR) is our first task.
– Step 2: Track and Report
After identifying drop-off points, we utilise an data-driven, assumption-supported process to drill to the core of the problem.
– Step 3: Improve UX/UI design
We deliver improved designs that allow us to improve the UX through continious testing.